Implementation of Contractual Agreement Used in Evaluation Study: International Class Program
DOI:
https://doi.org/10.31941/pj.v23i2.4901Abstract
This article examines the practical implementation of a contractual agreement within the context of an evaluation study focusing on the International Class Program (ICP). The ICP aims to enhance global learning experiences for students through structured international partnerships. The study explores the effectiveness and challenges of the contractual framework in facilitating program evaluation. Drawing on qualitative and quantitative data from stakeholders involved in the ICP, including administrators, faculty, and students, the analysis highlights key outcomes and areas for improvement. This study explores the significance of contractual agreement in international class program evaluation, emphasizing their role in establishing clear terms and conditions, mitigating risks, and executing research ethics. The study investigates the process of establishing contractual agreement and highlights the importance of understanding their terms. It discusses key aspects such as international class theories, characteristics of contractual agreement in evaluation research, the role of evaluators, and an export evaluation study. The study underscores the vital role of contractual agreement in facilitating research ethics and promoting smooth evaluation process. Findings suggest that while the contractual agreement provides a structured approach to evaluation, its application requires continuous refinement to align with evolving program goals and participant expectations. Recommendations are provided for enhancing the contractual framework to better support comprehensive program assessment and foster sustainable international collaborations in education.Downloads
References
Alexander, M. and Young, D. (1996) Outsourcing: Where’s the Value? Long Range Planning, Vol.29, No.5, pp. 116-119.
Alvesson, M. (2011) Interpreting Interviews. SAGE Publications India Pvt Ltd, New Delhi, India
Alvesson, M. and Sköldberg, K. (2000) Reflexive methodology: new vistas for qualitative research. SAGE, London.
Alvesson, M. and Sköldberg, K. (2008) Reflexive methodology: new vistas for qualitative research. 2nd, SAGE, London.
Atiyah, P. S. (1989) An introduction to the Law of Contract. Oxford, Clarendon Press.
Blomqvist, R, Hurmelinna, P. and Seppänen, R. (2005) Playing the collaboration game right—balancing trust and contracting. Technovation, Vol. 25 No 3, pp.497-504.
Brown, T. and Potoski, M. (2004) Managing the Public Service Market. Public Administration Review, Vol. 64 Issue 6, pp.656-668.
Cannon, J.P, Achrol, R.S. and Grundklach, G.T. (2000) Contracts, norms and plural form governance. Journal of the Academy of Marketing Science, Vol. 28 No. 2 pp. 180- 194.
Cohen N., McKendrick E., editors. (2005) Comparative remedies for breach of contract.
Oxford: Hart Publications.
Creswell, J. W. (2003) Research Design. Qualitative, Quantitative and Mixed Methods Approaches (2nd ed), Sage, London.
Cronin, J. J. and Taylor S. A. (1992) Measuring service quality: A reexamination and extension. Journal of Marketing, Vol. 58 (July), pp. 53-66.
Crosby, P. B. (1979) Quality is free. McGraw-Hill Book Company, New York.
Dean, A.M. and Kiu C. (2002) Performance monitoring and quality outcomes in contracted services. International Journal of Quality and Reliability Management, Vol. 19 Issue 2, pp. 396-413.
Edvardsson, B. (1997) Quality in new service development – key concepts and a frame of reference. International Journal of Production Economics, Vol. 52 No. 1/2, pp. 31-46.
Eisenhardt, K. M. (1989) Building Theories from Case Study Research. Academy of Management Review, Vol. 14 No. 4, pp. 532-550.
Eisenhardt, K.M. and Graebner, M.E (2007) Theory building from cases: opportunities and challenges. Academy of Management Journal, Vol. 50 No. 1, pp. 25–32.
Fill, C. and Visser E. (2000) The outsourcing dilemma: a composite approach to the make and buy decision. Management Decision Vol. 38, Issue 1, pp. 43-50.
Garvin, D. (1988) Managing Quality. The Free Press, New York.
Glaser, B. and Strauss, A. (1967) The Discovery of Grounded Theory. Aldine Publishing Company, Hawthorne, NY.
Goldberg, V.P. (1976) Regulation and Administered Contracts. The Bell Journal of Economics, Vol. 7 No. 2, pp 426-448.
Hart, O. and Holmström, B. (1987) The theory of Contracts, University Press, Cambridge.
Johnson, M. (2007) Stakeholder dialogue for sustainable service. Dissertation, 2007:51, Karlstad University Studies, Karlstad.
Johnston, R. and Clark, G. (2005) Service Operations Management, Prentice Hall, London. Juran, J.M. (1988) Juran on Planning for Quality. New York, The Free Press.
Kakabadse, N. and Kakabadse, A. (2000) Critical review – Outsourcing: a paradigm shift. Journal of Management Development, Vol. 19 No. 8, pp 670-728.
Lincoln, Y.S. and Guba, E. (1985) Naturalistic Enquiry. SAGE Publication, Beverly Hills CA.
Macneil, I.R. (1978b) Contracts: Adjustments of long-term economic relations under classical, neoclassical, and relational contract law. Northwestern University Law Review Vol. 72, pp. 854–906.
Macneil, I.R. (1980) The new social contract, an inquiry into modern contract relation.
Yale University Press, New Haven, CT.
Macneil, I.R. (1983) Values in contract: internal and external. Northwestern University Law Review, Vol. 78, pp.340-418.
Macneil, I.R. (2000) Relational Contract Theory: Challenges and Queries. Northwestern University Law Review, Vol. 94, pp. 877-907.
Malhotra, D. and Murnighan, J.K. (2002) The effects of contracts on interpersonal trust. Administrative Science Quarterly, Vol. 47 No. 3, pp. 534-559.
Merriam, S.B. (1998) Qualitative Research and Case Study Applications in Education. Jossey- Bass, San Francisco, CA.
Miles, M. B. and Huberman, A. M. (2004) Qualitative Data Analysis. SAGE Publications, London.
Mooi, E.A. and Ghosh, M. (2010) Contracts specificity and its performance implications. Journal of Marketing, Vol. 74 (March), pp. 105-120.
Mouzas, S. and Furmstorm, (2008) Form contract to umbrella agreement. Cambridge Law Journal, Vol. 67 No. 1, pp 37-50.
Narula, R. and Hagedoorn, J. (1999) Innovating through strategic alliances: moving towards international partnerships and contractual agreements. Technovation, Vol. 19 No. 5, pp. 283-294.
Ng, I.C.L. and Nudurupati, S. (2010) Outcome-based contracts in the defence industry: mitigating the challenges. Journal of Service Management, Vol. 21 No. 5, pp. 656-674.
Ng, I.C.L., Maull R. and Yip, N. (2009) Outcome-based contracts as drivers for system thinking and service-dominant logic in service science: evidence from the defence industry. European Management Journal, Vol. 27. pp. 377-387.
Normann, R. (2001) Reframing Business – When the Map Changes the Landscape. John Wiley and Sons, New York.
Normann, R. and Ramirez, R. (1993) ‘From Value Chain to Value Constellation: Designing Interactive Strategy’. Harvard Business Review, Vol. 71 (July-August):65-77.
Nystén-Haarala, S., Lee, N. and Lehto, J. (2010) Flexibility in contract terms and contracting processes. International Journal of Managing Projects in Business, Vol. 3 No. 3, pp. 462-478.
Ouchi, W.G. (1977) The relationship between organizational structure and organizational control. Administrative Science Quarterly, Vol. 22 Issue 1, pp. 95-113.
Ouchi, W.G. (1979) A conceptual framework for design of organizational control mechanisms. Management Science, Vol. 25 Issue 9, pp. 833-848.
Parasuraman, A., Zeithaml, V. and Berry, L. (1985) A Conceptual Model of Service Quality and Its Implication for Future Research. Journal of Marketing, Vol. 49 (Fall)
pp. 41-50.
Yin, R.K., (1994) Case Study Research Designs and Methods (2nd ed.). Sage Publication, London.
Yin, R.K. (2003) Case Study Research Designs and Methods (3rd ed.). Sage Publication, London.
Zeithaml, V., Parasuraman, A. and Berry, L. (1990) Delivering Quality Service. The Free Press, New
Downloads
Published
Issue
Section
License
Copyright (c) 2024 sarlita D matra, Inayatul Ulya, Meliza Meliza, Bhanu Prakash Nuna
This work is licensed under a Creative Commons Attribution 4.0 International License.
