Organizational Communication Dynamics within the Indonesian Pediatric Society: An Analysis of Internal and External Relations in Strengthening Professionalism and Health Advocacy
DOI:
https://doi.org/10.31941/pj.v24i1.6462Keywords:
Organizational Communication, Indonesian Pediatric Society (IDAI), Health Advocacy, Medical ProfessionalismAbstract
This study analyzes the internal and external communication dynamics within the Indonesian Pediatric Society (IDAI), a professional medical organization that plays a strategic role in enhancing pediatricians' professionalism and advocating for child health in Indonesia. Adopting a qualitative approach through a case study method, the research collected data via in-depth interviews with IDAI executives, pediatric specialists, and a review of relevant documents. Findings indicate that internal communication within IDAI serves a crucial function in program coordination, member engagement, and the dissemination of policy information and medical education. Meanwhile, external communication with government bodies, the media, and the public contributes to strengthening child health advocacy and countering misinformation. Despite IDAI's efforts to optimize digital technology in both internal and external communication, challenges remain—particularly in building organizational cohesion and ensuring effective public outreach. This study underscores the importance of adaptive and participatory communication strategies to enhance the effectiveness of professional medical organizations. The findings offer valuable insights into the development of more responsive and strategic organizational communication within the health sector.
Downloads
References
Argenti, P. A. (2007). Corporate Communication. McGraw-Hill Education.
Auwen, R. (2020). Effective Communication between Doctor and Patient using Method of Neurolinguistic Programming. Makassar Dental Journal, 9(1), 16–20. https://doi.org/10.35856/MDJ.V9I1.304
Braun, V., & Clarke, V. (2006). Using Thematic Analysis in Psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Coombs, W. T. (2012). Ongoing Crisis Communication: Planning, Managing and Responding. SAGE Publications.
Cornelissen, J. (2014). Corporate Communication: A Guide to Theory and Practice. SAGE Publications.
Dainton, M., & Zelley, E. D. (2022). Applying Communication Theory for Professional Life: A Practical Introduction. SAGE Publications.
Fourianalistyawati, E. (2015). Komunikasi yang Relevan dan Efektif antara Dokter dan Pasien. Jurnal Psikogenesis, 1(1), 82–87. https://doi.org/10.24854/jps.v1i1.37
Hallahan, K., Holtzhausen, D., van Ruler, B., Verčič, D., & Sriramesh, K. (2007). Defining Strategic Communication. International Journal of Strategic Communication, 1(1), 3–35. https://doi.org/10.1080/15531180701285244
Holtzhausen, D., & Zerfass, A. (2014). The Routledge Handbook of Strategic Communication. Routledge. https://doi.org/10.4324/9780203094440
Keyton, J. (2011). Communication & Organizational Culture: A Key to Understanding Work Experience. SAGE Publications.
Koontz, H., O’Donnel, C., & Weihrich, H. (1988). Management of Technology: Addressing the Conceptual Premise at Issue. McGraw-Hill Series.
Kurniawati, M., Siswanto, S., & Ratri, D. R. (2021). Pengaruh Komunikasi Organisasi terhadap Keluhan Pelanggan yang Dimediasi Pengetahuan Karyawan tentang Pelayanan Pasien BPJS Ranap. CHMK HEALTH JOURNAL, 5(2), 279–289. http://cyber-chmk.net/ojs/index.php/kesehatan/article/view/983
Kurtz, S., Silverman, J., Draper, J., Dalen, J. van, & Platt, F. W. (2017). Teaching and Learning Communication Skills in Medicine. CRC Press. https://doi.org/10.1201/9781315378398
Lennard, D. (2018). Strategic Communication at Work The Impact Paradigm. Routledge.
Liliweri, A. (2008). Dasar-dasar Komunikasi Kesehatan. Pustaka Pelajar.
Littlejohn, S. W., Foss, K. A., & Oetzel, J. G. (2017). Theories of Human Communication: Eleventh Edition. Waveland Press.
Lovejoy, K., & Saxton, G. D. (2012). Information, Community, and Action: How Nonprofit Organizations Use Social Media. Journal of Computer-Mediated Communication, 17(3), 337–353. https://doi.org/10.1111/j.1083-6101.2012.01576.x
Merriam, S. B., & Tisdell, E. J. (2016). Qualitative Research: A Guide to Design and Implementation (4th ed.). CA: Jossey Bass.
Miller, K. (2020). Organizational Communication: Approaches and Processes, 7 Edition. Cengage Learning.
Mulyana, D. (2001). Ilmu Komunikasi: Suatu Pengantar. Remaja Rosdakarya.
Notoatmodjo, S. (2005). Promosi Kesehatan: Teori dan Aplikasi. Rineka Cipta.
Patton, M. Q. (2015). Qualitative Research & Evaluation Methods: Integrating Theory and Practice. Sage Publications.
Robbins, S. P., & Judge, T. A. (2022). Essentials of Organizational Behavior (15th ed.). Pearson.
Ruben, B. D., & Stewart, L. P. (2006). Communication and Human Behavior 5th Edition. Pearson Education.
Sutcliffe, K., Lewton, E., & Rosenthal, M. (2004). Communication Failures: An Insidious Contributor to Medical Mishaps. Academic Medicine, 79(2), 186–194. https://journals.lww.com/academicmedicine/abstract/2004/02000/communication_failures__an_insidious_contributor.19.aspx
Welch, M., & Jackson, P. R. (2007). Rethinking Internal Communication: A Stakeholder Approach. Corporate Communications: An International Journal, 12(2), 177–198. https://doi.org/10.1108/13563280710744847
Yin, R. K. (2018). Case Study Research and Applications Design and Methods. SAGE Publications.
Youngblood, S. (2010). Ongoing Crisis Communication: Planning, Managing, and Responding, 2nd Edition (Coombs, W. T.) and Handbook of Risk and Crisis Communication (Heath, R. L. and O’Hair, H. D., Eds.) [Book reviews]. IEEE Transactions on Professional Communication, 53(2), 174–178. https://doi.org/10.1109/TPC.2010.2046099
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Ade Rachmat Yudiyanto, Syukur Kholil
This work is licensed under a Creative Commons Attribution 4.0 International License.
